Premier Properties Woodford Limited Privacy Notice and Cookie Policy

Premier Properties Woodford Limited (“we”, “us”, “our”) is committed to protecting the privacy of our clients, applicants, employees, and other third parties. This privacy notice explains how we collect, use, and disclose personal information in compliance with the Data Protection Act 2018 (DPA 2018) and the General Data Protection Regulation (GDPR). Premier Properties Woodford Limited is defined as the Data Controller and is responsible for protecting the information we collect.

Information We May Collect From You

• Information you provide to us: We may collect personal information when you fill out forms on our website (such as registration, contact, or viewing/valuation request forms), or when you contact us via email or phone. This information may include your name, address, phone number, email address, and property search criteria.
• Information we collect about you: When you visit our website, we may automatically collect technical information such as your IP address, browser type and version, and other analytics information. This data is used to improve our website and services and does not personally identify you.

Cookies

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you accept our Cookie notice. We use cookies to analyse how visitors use our website, ensuring that we can provide the best user experience. You can delete cookies or block them through your browser settings. More information can be found at All About Cookies.

Uses Made of the Information

• Information you give us: We use this information to:
  
  • Fulfil our contractual obligations and provide the requested services.
  • Send you information about properties that match your criteria.
  • Notify you of changes to our services.
  • Ensure our website is presented effectively.
• Information we collect from you: We use this information to:
  
  • Administer and improve our website.
  • Conduct internal operations, including troubleshooting, data analysis, testing, research, and statistical analysis.
  • Enhance the security and functionality of our website.

Disclosure of Your Information

We may share your information with subsidiaries of Premier Properties Woodford Limited and other third parties such as:

• Business partners, suppliers, and sub-contractors to perform any contract we enter into with them or you.
• Analytics and search engine providers to assist in the improvement and optimisation of our website.

Where We Store Your Personal Data

The data we collect is stored within the European Economic Area (EEA). While we implement robust measures to protect your data, the transmission of information via the internet can never be completely secure. We strive to protect your personal data but cannot guarantee its security during transmission.

Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this privacy notice, unless a longer retention period is required or permitted by law.

Your Rights

You have the right to opt-in to marketing communications and to opt-out at any time. You can do so by contacting us at [email protected]. Our website may contain links to third-party websites, which have their own privacy policies. We do not accept responsibility for these policies.

Access to Information

Under the GDPR, you have the right to access personal data held about you. Any access request may be subject to a fee to cover our costs in providing the information.

Changes to Our Privacy Policy

We may update this privacy policy from time to time. Any changes will be posted on this page and, where appropriate, notified to you by email.

Contact

For questions, comments, or requests regarding this privacy policy, please contact us at [email protected].